Effective Date: May 1, 2025
By subscribing to SMS communications from The Phone Guy (“we,” “us,” or “our”), you agree to receive text messages to the mobile number you provide, subject to the terms below.
1. Consent to Receive Messages
By providing your phone number and opting in to our SMS program, you consent to receive:
- Appointment confirmations and reminders
- Service updates and repair status notifications
- Promotional offers and marketing messages
- Important account or policy updates
Message frequency will vary based on your interactions with us.
2. Opting Out
You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and will no longer receive SMS messages from us unless you re-subscribe.
For help, reply HELP or contact us at 615.661.8000 or info@thephoneguy.net.
3. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. The Phone Guy is not responsible for any charges from your mobile provider related to SMS messages.
4. Privacy
We respect your privacy. Your phone number and personal information will only be used in accordance with our Privacy Policy and will never be sold or shared with third parties for their marketing purposes.
5. Message Delivery
We are not liable for delayed or undelivered messages. Delivery depends on your mobile service provider and network availability.
6. Eligibility
You must be at least 18 years old or have the consent of a parent or guardian to enroll in our SMS messaging program. By opting in, you confirm that you are the account holder or have the account holder’s permission to receive messages.
7. Changes to These Terms
We may modify or update these SMS Terms and Conditions at any time. Continued use of the SMS service after changes are made constitutes your acceptance of the updated terms.
8. Contact Information
If you have questions about our SMS Terms and Conditions, please contact us:
The Phone Guy
Email: Contact
Phone: 615.661.8000
Address: 114 N. Cedar, Cookeville, TN 38501